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  • Consumer Education (View Details)

    As part of this consumer education function, our office provides speakers to consumer groups, community organizations, businesses and other civic associations. These speakers have vast experience and knowledge of consumer issues including: Telemarketing scams Home improvements Auto buying and repair Scams targeting seniors Scams targeting sma...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints, Consumer Education

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Domestic Workers (View Details)

    The Domestic Workers Law was the result of a three year campaign by domestic workers and advocacy groups to help improve the working conditions for domestic workers. The law requires employers of certain domestic workers to negotiate and offer a written contract that discloses specific information regarding job conditions and benefits. The law al...

    Organization: Office of Consumer Protection

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Filing a Consumer Complaint (View Details)

    Upon receiving a written complaint and necessary documentation, OCP investigators will contact the merchant and attempt to mediate a resolution. The consumer will be kept informed of the progress of the case and participate in negotiating a settlement. Cases are also reviewed for a pattern of deceptive business practices and OCP may take legal acti...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Merchant Disclosures (View Details)

    The Office of Consumer Protection's (OCP) Merchant Complaint Disclosure Reports are based on complaints filed with OCP over the last three (3) years. The total number of complaints includes both closed and pending complaints. Complaint totals for merchants can be affected by business volume, location, or the nature of the business. Some complaints...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints, Consumer Education

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • 1

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